I'd have to say that on the first few occasions, I was pretty apprehensive and maybe even scared if I were totally honest, but I always remember my mentor saying, "The dead will never do you any harm, it’s the living you want to watch out for". I remember clearly after having assisted, and overshadowed the first few Funerals, being totally blew away by the sheer volume of behind the scenes work, that was involved in organising a funeral, until that point I had never considered.
This volume of physical and mental, coupled with dealing with grieving families at their lowest point, left me totally shattered after finishing each funeral. The fact that you always had to be on call, (and there were no mobile phones in those days) was demanding, and I also found out very quickly that this business was definitely going to inhibit my social life greatly from the outset.
I also learned that I had to present myself impeccably at all times, whether I was working or socialising, as no one would employ the use of a funeral director who was anything other that clean cut, and decent at all times.
I learned that my vehicles would always have to be pristine, irrespective as to whether I was going to a football match, or going to arrange a funeral, as people would subconsciously judge you accordingly.
During my first two years of training, I would be introduced to the embalming process, dressing and caring of the deceased, body presentation, cremations, making necessary funeral service arrangements with clergy from different denominations, how to deal with the Coroners Office, Hospital Mortuaries, Emergency Services, and lots more. I can tell you that I got a real eye opener, when I got into it right, as I probably believed that all I had to do was turn up in a big black shinny car, all dressed up, and lead the funeral procession up the street, how wrong was I. But truth be told that since those early days, the funeral business has become an obsession for me.
I see It as a real vocation which I live, eat and sleep every day of my life and feel very lucky to be involved in. I launched my funeral business in Greenlough, South Derry, Northern Ireland in April 1886. It was a time when funeral homes were unheard of, removals were done from the Hospital Morgue, and embalming was done in the homes.
I remember waiting for the first phone call, or knock on the door, as was the preferred form of contact at that time. It was a daunting task, but I knew it was my calling. I had to learn very quickly that families needed support. I have seen the strength, and resilience of families and it has shown me how important it is to have a support system. I have learned to be there for others, and to offer my help in whatever way I can. Also I learned that it is okay to feel and to be in touch with my own emotions.